1. Introduction
This Privacy Policy describes how 713 French Drains ("Company," "we," "us," or "our") collects, uses, and protects the personal information you provide to us when you use our website, services, or otherwise engage with us (collectively, the "Services"). By using our Services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
Contact Information: We may collect personal information such as your name, phone number, and email address when you schedule an appointment, submit an inquiry, or request information from us.
Automatically Collected Data: We may also collect certain information automatically when you visit our website, including your IP address, browser type, device type, and browsing behavior.
3. How We Use Your Information
Non-Marketing Text Messages: We use the phone number you provide to send non-marketing text messages, such as appointment reminders, follow-up inquiries related to your account, or other informational updates that are necessary for providing our Services.
Customer Support and Communications: We may use your contact information to respond to your inquiries, schedule or confirm appointments, and provide you with information you have requested.
Website Improvement and Analytics: We may use aggregated, non-personal information to improve our website’s content, functionality, and user experience.
4. Sharing of Your Information
We will not sell, rent, or lease your personal information to third parties. We may share your information only:
With Service Providers: With trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, and only under strict obligations of confidentiality.
For Legal Compliance: If required by law or in response to valid legal requests, such as a subpoena, court order, or government regulation, we may disclose the necessary information.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no security measures are perfect, and we cannot guarantee absolute security.
6. Your Rights and Choices
Opting Out of Text Messages: You may opt out of receiving text messages at any time by replying "STOP" to any text we send. After you opt out, we will not send you further non-marketing text messages, except as required by law or as necessary for your transactions.
Access and Update Your Information: You may request access to or corrections of your personal information by contacting us directly.
7. Children’s Privacy
Our Services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" above. Your continued use of our Services after changes have been posted constitutes your acceptance of those changes.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
713 French Drains
1539 S. Mason Rd, Suite 59
Katy TX, 77450
713-489-7699
info@713FrenchDrains.com